How To Make Facetime Not Turn Down Volume?

Facetime is a built-in app in the iPhone that lets iPhone users easily communicate between them over calls and texts. But many users have complained that Facetime often lowers down the volume by itself. So, how to make Facetime not turn down volume?

There can be a few different reasons causing Facetime to lower volume automatically, including audio ducking on, a malfunctioning app, and improper sound settings. But you can solve all these issues quite easily.

Hence, if your Facetime is having sound problems, then our guide is here to help you know the reasons for this issue and fix it in the easiest way possible.

Why Does Facetime turn down volume?

Facetime is usually a bug-free app, but sometimes due to some unusual settings, it can turn down the volume automatically. Down below, we will talk about these reasons.

  • Audio Ducking is turned on
  • Malfunctioning app
  • Improper Audio settings
  • Problematic internet connection 
  • Outdated APP

How to make Facetime not Turn Down Volume

By now, you already know what causes Facetime to turn down the volume by itself. In this section, we will discuss these problems in detail and how you can fix them quickly.

Force Restart your iPhone 

The first reason for this problem is that the Facetime app is malfunctioning. Apps don’t always work precisely the same way when you launch them, especially if you have several applications trying to execute at once. Occasionally, for enigmatic reasons, one script will prevent another from running or cause some mishap.

So, before trying other solutions, you should try restarting your iPhone, as restarting can solve this issue. Read below to learn how to restart different models of iPhones.

  • Latest Models without a home button

First, Press and quickly let go of the volume-up button. Next, Quickly press the volume-down button, then release it. Till you see the Apple logo, keep pressing the power switch. When you see the Apple logo, press the button to successfully restart your iPhone.

  • Older Models of iPhone with a home button

While still holding down the Home button, click and hold down the power button. For another ten or so seconds, keep pressing both buttons until the Apple logo appears. When you see the Apple logo, let go of both buttons to complete the iPhone reset.

Turn off Audio Decking

If you see that Facetime is still lowering the volume even after restarting, then there can be active Audio decking. When the iPhone detects any voice signal, the audio ducking function assists in lowering the background music. 

Although it aids in removing any outside disturbances that can affect the sound of music, it can occasionally also reduce Facetime loudness. Therefore, you must turn it off.

Go to settings first, then scroll to the bottom to “Accessibility.” You can find this option in earlier iOS versions through the General menu. Enter Accessibility and scroll down until you see Voiceover; enter there and select Audio. Inside this tab, you can turn audio ducking on or off. Toggle the bar and turn it off.

Make sure Audio settings are set to normal

When the settings are not set to proper perimeters, the sound can often become low when using Facetime. To change this, keep on reading below.

Verify the audio level balancing slider first. Verify that it is to the left. You might also attempt to reset your iPhone and disable the audio options. After that, double-check your volume settings and modify the audio volume as necessary.

You should also modify the headphone safety if you still feel like the audio is lower in Facetime. Go to settings and enter sounds. Inside the sound option, you will see a menu “Headphone Safety”; turn it on and set the frequency to 100 decibels. This is the loudest sound you can receive from your headphones through the iPhone. 

Check the Internet and Data connection

When you use Facetime to make a call over the internet, the call’s sound quality may automatically decline due to the internet’s inability to supply the call with sufficient strength and data. Therefore, when using Facetime, be sure that both participants have a functioning Internet connection.

Check for updates 

Apple releases updates more frequently, and these updates remove bugs from apps. So, when your Facetime app gets outdated, it can start to show these issues like volume becoming lower. 


Thus, it is important to check for app updates, and when you see it is available, you should update the app asap. Go to the App Store and select the updates tab at the button on the screen, and here you can see all available updates for all of the installed apps.


Facetime can turn down the volume, and by now, you know the reasons which can cause this. The section below is all about the Faqs related to our discussion today’s discussion. 

How do I Make my iPhone volume louder on Facetime?

You must go to Settings and then choose Accessibility to increase the Facetime volume on your iPhone. Audio/Visual is included in the Accessibility. The audio volume adjusting slider should be moved all the way to the right to make the sound louder.

Can I hear videos on Facetime?

People on the other end cannot listen to any sound you play from a video if you are viewing it on the same device that you are using to make the call. They can hear you and your video if you are talking on the phone while watching the video on a different device.

What should I do when FaceTime Audio is not working?

Ensure that your device has mobile internet connectivity or Wi-Fi access to the Internet. Additionally, see whether the audio sound is muted if the sound is muted, you won’t be able to hear any sound. Turn the volume up in this case. 


Facetime is one of the most useful Apps for iPhone users. However, sometimes it can lower the volume on your iPhone. This can happen due to many reasons, and we believe by now you already know what can cause this and how to fix it.

Before trying anything else, try restarting your iPhone, as restarting often frees up memory in your phone and makes sure that all apps run smoothly. 

However, even after trying all the mentioned fixes, if your Facetime still lowers down the volume, then there can be a hardware issue. So, in that case, you will need to visit the nearest Apple center.

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